Case study
Infrastructure Automation: Framework setup and automation tasks development
Customer: Amadeus Data Processing GmbH
Duration: 18 months
The challenge
Amadeus Data Processing (ADP) needed support to advance the operations of its Data Center Infrastructure by boosting automation and minimising repetitive, error-prone and time-consuming everyday tasks. They wanted above all to ensure a smooth transition to a modern, automated infrastructure which would, furthermore, be flexible, scalable, secure, reliable, resilient, and cost-effective. We worked alongside Personal Phoenix GmbH, a leading service supplier, to accomplish the mission.
What we did
To help Amadeus continue on its journey to a fully automated environment, our top priority was to setup the necessary tools, frameworks and automated workflow capabilities, which ultimately allowed us to determine the health-check of the infrastructure equipment, such as:
- Palo Alto and Cisco firewalls
- F5 Load Balancers
- IBM San Volume Controller
At the heart of the solution was the AWX/Tower, working in perfect harmony with BitBucket code repository, Amadeus ticketing system (Win@proach) and external applications, triggering the job templates (automation tasks) in the AWX/Tower.
Our approach
As part of our responsibility defining, designing and implementing a large-scale infrastructure automation strategy, we were regularly communicating with ADP’s stakeholders, answering their all-important questions, ensuring every detail was well-defined, from access to applications, encrypting sensitive data and ensuring compliance (GDPR and PCI).
In addition to responding to any queries, we produced a set of technical solutions, meaning we were able to work closely with their team to identify, define and develop the right strategy for their needs. Our goal was to create an environment built on trust, open communication and creative thinking, and we frequently worked in partnership with Operations, participating in development meetings to ensure infrastructure was clearly identified, agreed and actioned for every stage of the project.
Results
The Software solutions Adriatic Networks produced now play a pivotal role in automating the provisioning and maintenance of systems in a distributed infrastructure, whilst we’ve been involved in all cycles of product development, including design, documenting, testing and implementation of automation workflows.
With a strong reputation in the travel industry for building critical solutions that help airlines, airports, hotels and railways, search engines, travel agencies and travel agencies run their operations; Amadeus continues to “shape a better future of travel”. Here at Adriatic Networks, we’re incredibly proud of the progress we’ve made so far, helping a likeminded, forward-thinking organisation save time, eliminate variability, reduce costs and improve customer satisfaction.
Could a project like this be right for you?
If you like our approach and and want to discover if a project like this could be right for you for you, then contact us today for a no-obligations chat about your business and where you'd like to go.
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